Mercyhurst E-mail FAQs
System Compatibility
- What software works with the Exchange server? ANSWER
- Can I use Outlook Express or must I use Outlook? ANSWER
- Can I access e-mail on a Macintosh? ANSWER
Outlook Web Access (OWA) System Features
- What features are available? ANSWER
- Where are my e-mail messages stored? ANSWER
- How much e-mail space do I have? ANSWER
- How can I change my password? ANSWER
- How do I set a vacation message in OWA? ANSWER
- How do I set an out of office message in OWA? ANSWER
- What's the difference between the Premium and Basic access options? ANSWER
- Why can't I see the Rules tab in Webmail? ANSWER
- Why am I missing some options on the Options tab in Webmail? ANSWER
- How can I forward my e-mail? ANSWER
- Why am I getting a lot of e-mails from my Mercyhurst e-mail address in the e-mail account to which I am forwarding? ANSWER
- Why are there messages in the Deleted items folder of my Mercyhurst account when I forward my messages to another e-mail account? ANSWER
- How do I find out if I have any quarantined e-mails? ANSWER
- I'm missing some e-mails. Where can I look? ANSWER
- Why do messages disappear from my e-mail folders when I use Webmail? ANSWER
- I received an e-mail saying that I have some quarantined e-mails. What do I do? ANSWER
- How do I create a customized e-mail signature? ANSWER
Problems and what to do
- What happens if I exceed my disk quota? ANSWER
- Can I retrieve messages that I accidentally delete from my Deleted Items folder? ANSWER
- How do I access Webmail outside of the United States? ANSWER
- Why do I have issues accessing my e-mail with a Blackberry? ANSWER
- Why are some of the e-mail features not working when I access e-mail with my Blackberry? ANSWER
Outlook System Features
- How do I set a vacation message in Outlook? ANSWER
- How do I create a customized e-mail signature? ANSWER
- How do I archive e-mail in Outlook? ANSWER
- How do I retrieve archived e-mails? ANSWER
- How can I hide the archived folder? ANSWER
Don't see your question here? Check out ehelp tech notes for more information or contact the Help Desk.